We need to pay by check, do we still place the order online?

No, please complete and submit the online order form. We will provide you with an estimate/quote prior to releasing to ship. Invoices will be sent within 1-2 weeks after your order have been received.

We need to pay by Purchase Order, do we still place the order online?

Yes, please the online order form. We will provide you with an estimate/quote prior to releasing to ship. Our accounting department will provide you the invoice once the order has been shipped within 1-2 weeks after your order have been received.

Can I purchase as an individual/parent and not an agency?

No, individuals may contact our local offices or FRC for a free copy.

How may I obtain a W-9 from your agency?

Please email us, info@pottertheotter.com to request a W-9 from FIRST 5 Santa Clara County.

Are the storybooks available in other languages?

All book are bilingual in English/Spanish. Potter Kindergarten is offered in trilingual English/Spanish/Vietnamese.

My books arrived damaged, can they be replaced?

Email beverly.lee@first5kids.org to report the damages, please include a description of the damage and a photo when possible.

Are discounts available to schools, non-profits, government agencies, etc.?

Our pricing is marked as low as possible in order to recoup production costs.